FAQs
Note: These FAQs are related to the transition to Canvas. For instructions and information on how to use Canvas see our Canvas Support Page.
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Per Adam Bradford, Interim Provost and Vice President for Academic Affairs, no courses will be taught in ºÚ°µ±¬ÁÏÍø Canvas until August 2025. Absolutely no students will be using ºÚ°µ±¬ÁÏÍø Canvas before August 2025, with no exceptions.
- 24/7 Support: Use the Help menu in ºÚ°µ±¬ÁÏÍø Canvas to access the Support Hotline or Chat.
- ITRC Support: Chat with the ITRC via the Help & Training menu (M-Th 8 AM–7 PM; F 8 AM–5 PM).
- Knowledge Base: Explore ºÚ°µ±¬ÁÏÍø-focused articles, videos, and resources in the .
- ºÚ°µ±¬ÁÏÍø Canvas Access: Faculty can access on the Canvas Transition website. Links to ºÚ°µ±¬ÁÏÍø Canvas will be added to MyºÚ°µ±¬ÁÏÍø and the Quicklinks when ºÚ°µ±¬ÁÏÍø Canvas is open for both students and faculty.
- Courses in Canvas: Request sandbox courses via the after completing the ºÚ°µ±¬ÁÏÍø Canvas Faculty Essentials course.
- Moodle Migration: Export content from Moodle, import it into Canvas, and review for accuracy. Use the and guides.
- Moodle Access: Faculty will still have access to Moodle ºÚ°µ±¬ÁÏÍø courses from Fall 2021–Fall 2024 after the transition to ºÚ°µ±¬ÁÏÍø Canvas.
- Content Accuracy: Approximately 60% of Moodle courses import well. Migrate essential, up-to-date courses and refer to the guide.
- Third-Party Tools: Check for existing tools or submit requests via the .
- Sharing Content: Share individual items or entire courses using the export and import features in Canvas.
- Adding Users: Submit the to add instructors or TAs. No students will be in ºÚ°µ±¬ÁÏÍø Canvas until Fall 2025.
- Canvas Templates: Use Canvas Frameworks for pre-built templates and tools to streamline course design and setup.
- Course Evaluations: Academic Affairs is currently reviewing the course evaluation process. Updates will be shared as soon as a decision is made.
- Additional Support: Visit the ºÚ°µ±¬ÁÏÍø Canvas Transition webpage for comprehensive training, resources, and support throughout the Canvas transition.