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FAQs

Note: These FAQs are related to the transition to Canvas. For instructions and information on how to use Canvas see our Canvas Support Page.

ºÚ°µ±¬ÁÏÍø's has more robust articles about ºÚ°µ±¬ÁÏÍø Canvas.

Per Adam Bradford, Interim Provost and Vice President for Academic Affairs, no courses will be taught in ºÚ°µ±¬ÁÏÍø Canvas until August 2025. Absolutely no students will be using ºÚ°µ±¬ÁÏÍø Canvas before August 2025, with no exceptions.

  • 24/7 Support: Use the Help menu in ºÚ°µ±¬ÁÏÍø Canvas to access the Support Hotline or Chat.
  • ITRC Support: Chat with the ITRC via the Help & Training menu (M-Th 8 AM–7 PM; F 8 AM–5 PM).
  • Knowledge Base: Explore ºÚ°µ±¬ÁÏÍø-focused articles, videos, and resources in the .

  • ºÚ°µ±¬ÁÏÍø Canvas Access: Faculty can access on the Canvas Transition website. Links to ºÚ°µ±¬ÁÏÍø Canvas will be added to MyºÚ°µ±¬ÁÏÍø and the Quicklinks when ºÚ°µ±¬ÁÏÍø Canvas is open for both students and faculty.
  • Moodle Migration: Export content from Moodle, import it into Canvas, and review for accuracy. Use the and guides.
  • Moodle Access: Faculty will still have access to Moodle ºÚ°µ±¬ÁÏÍø courses from Fall 2021–Fall 2024 after the transition to ºÚ°µ±¬ÁÏÍø Canvas.
  • Content Accuracy: Approximately 60% of Moodle courses import well. Migrate essential, up-to-date courses and refer to the guide.

  • Third-Party Tools: Check for existing tools or submit requests via the .
  • Sharing Content: Share individual items or entire courses using the export and import features in Canvas.
  • Adding Users: Submit the to add instructors or TAs. No students will be in ºÚ°µ±¬ÁÏÍø Canvas until Fall 2025.

  • Canvas Templates: Use Canvas Frameworks for pre-built templates and tools to streamline course design and setup.
  • Course Evaluations: Academic Affairs is currently reviewing the course evaluation process. Updates will be shared as soon as a decision is made. 
  • Additional Support: Visit the ºÚ°µ±¬ÁÏÍø Canvas Transition webpage for comprehensive training, resources, and support throughout the Canvas transition.