Emergency Notifications - ºÚ°µ±¬ÁÏÍø Alerts
ºÚ°µ±¬ÁÏÍø uses an emergency notification system to rapidly notify the Bengal community during critical incidents or emergency situations. All staff, faculty, and students are automatically signed up to receive these alerts. Messages may be sent via phone call, text message, and/or email. Community members may also sign up to receive an ºÚ°µ±¬ÁÏÍø Alert.
For students, faculty, and staff to verify information:
- Log in to
- If you have not added the ºÚ°µ±¬ÁÏÍø Alerts and Public Safety card to your homepage, go to the Discover page and search "Public Safety"
- Add this card to your homepage by clicking the bookmark button on the top right
- On the ºÚ°µ±¬ÁÏÍø Alerts and Public Safety card, select ºÚ°µ±¬ÁÏÍø Emergency Notification System
- Verify your information, making sure to add the cell phone numbers and email addresses you want notified
For visitors to opt-in for ºÚ°µ±¬ÁÏÍø Alerts (text only):
- Text "pocatello", "idahofalls", or "meridian" to 67283
- A text will be sent back to confirm registration
It's that easy. If you need assistance or have any questions, call us at (208) 282-2515.
Frequently Asked Questions
What is ºÚ°µ±¬ÁÏÍø Alerts?
ºÚ°µ±¬ÁÏÍø Alerts is an emergency notification system for quickly delivering phone, text, and email messages to ºÚ°µ±¬ÁÏÍø students, faculty, and staff when there is an emergency.
What kind of notifications will you send, and when?
The ºÚ°µ±¬ÁÏÍø Alerts system will be used to notify students, faculty and staff of unforeseen events and emergencies on campus, such as:
- Severe Weather
- Campus Closures
- Evacuations
- Critical Situations
- Serious Crimes
The system will be activated when there are immediate threats to the health or safety of those in the university community. Notifications will be sent via landline phones, cell phones, text messages, and email.
ºÚ°µ±¬ÁÏÍø Alerts complements other forms of emergency notification, such as the siren system, public address systems, university website, , and .
Who decides when the emergency warrants sending out an ºÚ°µ±¬ÁÏÍø Alert?
The ºÚ°µ±¬ÁÏÍø Alerts emergency notification system will be activated by the direction of the Director of Public Safety or his designee at such time confirmation is made that an emergency event has occurred or is about to occur on campus.
How fast will the emergency notification get to me?
The speed of the message will vary with the size of the audience, network congestion, and time of day. The goal is to deliver a message to everyone as soon as possible.
How many messages will I receive during a single emergency?
You will receive one message by each of the notification methods for which you have provided information for ºÚ°µ±¬ÁÏÍø Alerts. If you provide information for all three notification methods, you'll receive a telephone message, a text message, and an email notification.
If I sign up, am I guaranteed to receive messages in an emergency?
Message delivery is dependent on many factors, including our local phone carrier networks. Depending on the nature and scale of the emergency, message delivery may be unavailable or delayed. SMS text messages can become lost or slow during busy times, so we encourage you to enter at least one voice messaging contact.
Why do you need so much contact information?
In an emergency, we will use all available contact information to try to reach you. The more information you provide, the more likely it is you will get the message.
My contact information changed. How can I update it?
To make changes: log in to MyºÚ°µ±¬ÁÏÍø and go to the ºÚ°µ±¬ÁÏÍø Alerts and Public Safety card. Click on the ºÚ°µ±¬ÁÏÍø Emergency Notification System button. Verify your information, making sure to add the cell phone numbers and email addresses you want notified.
Can I stop the notifications if I don't want them?
You can opt out of all notifications except to your official university email address. To opt-out, log into , select ºÚ°µ±¬ÁÏÍø Emergency Notification System under the ºÚ°µ±¬ÁÏÍø Alerts and Public Safety card and delete your mobile phone information, and other contact methods you would like to stop receiving notifications.
Does changing my contact information for ºÚ°µ±¬ÁÏÍø Alerts also change my official contact information with ºÚ°µ±¬ÁÏÍø?
Your official contact information will not be changed by your participation in ºÚ°µ±¬ÁÏÍø Alerts. Your official records can be updated in MyºÚ°µ±¬ÁÏÍø in an area separate from the ºÚ°µ±¬ÁÏÍø Alerts system.
How long will I be signed up for ºÚ°µ±¬ÁÏÍø Alerts?
You will be signed up as long as you are an active student or employee of the university (students may receive messages up to one semester following graduation).
You will be reminded to review your contact information and preferences once a year.
Can parents sign up to receive emergency messages?
Students can add their parents contact information to their ºÚ°µ±¬ÁÏÍø Alerts account. To do so, log in to MyºÚ°µ±¬ÁÏÍø and select ºÚ°µ±¬ÁÏÍø Emergency Notification System on the ºÚ°µ±¬ÁÏÍø Alerts and Public Safety card and add their information.
How do I sign up to receive text messages?
Log in to and go to the ºÚ°µ±¬ÁÏÍø Alerts and Public Safety card. Click on ºÚ°µ±¬ÁÏÍø Emergency Notification System. Verify your information, making sure to add the cell phone numbers you want notified.
I didn't receive a text message on my cell phone from ºÚ°µ±¬ÁÏÍø Alerts. Why?
You can sign up for SMS text messaging notifications by providing a text-enabled phone number. Just go to and select ºÚ°µ±¬ÁÏÍø Emergency Notification System under the ºÚ°µ±¬ÁÏÍø Alerts and Public Safety card. Add the cell phone number you want notified.
If you are already signed up for text message notifications and have already checked with your mobile provider to ensure your device accepts text messages, you can email us at pubsafe@isu.edu for help.
I signed-up to receive text alerts. Why haven't I received a confirmation message?
Please check with you mobile phone provider to find out if your device accepts text messages. You may also want to check with your provider to see if text messaging has been enabled. You may need to subscribe to a text messaging plan in order to receive or reply to text messages.
I do not want to receive text messages. What do I do?
Just go to and select ºÚ°µ±¬ÁÏÍø Emergency Notification System. Delete the cell phone numbers you no longer want notified.
If I change my mobile phone providers but keep the same number, do I need to opt-in again?
No. Once your phone number has been opted-in, it stays registered with the system.
Am I charged my normal texting fees?
Yes. You will be charged according to the plan in place with your system provider.
My telephone is forwarded to somewhere or someone else. How do I get the alert?
ºÚ°µ±¬ÁÏÍø Alerts will follow your forwarding path.
What happens if my phone is busy when an alert is sent?
ºÚ°µ±¬ÁÏÍø Alerts will disconnect and will retry your phone.
What if I have voice mail or an answering machine?
ºÚ°µ±¬ÁÏÍø Alerts will attempt to leave a message on the voice mail system or the answering machine.
What number will show up on my caller I.D. when an emergency message is coming in?
(208) 282-3936
What email address will show when an emergency is incoming?
The message will come from emergency@isu.edu.
I received an email from emergency@isu.edu, but I never signed up. Why?
As a student or employee of the university, you are automatically signed up to receive notifications through your official university email.
My email notifications are being filtered as SPAM. What do I do?
You need to add emergency@isu.edu to your email program's "safe sender" list. This can usually be accomplished by adding both email addresses to your email's contacts/address book. Call (208) 282-HELP for assistance.
PUBLIC SAFETY pubsafe@isu.edu (208) 282-2515 625 E Humbolt St, Pocatello, ID, 83209